Shipping Policy

Shipping options

Free Standard Shipping — free on every order, everywhere we ship.

Express Insured Shipping — $4.99, with added insurance and priority handling.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email when your order is placed and a shipping notification with tracking as soon as it's on its way.

Delivery time

Most orders arrive within 5–12 business days of shipping. Each product page shows an estimated delivery window for your order.

Delivery times are estimates and can occasionally be affected by carrier delays, customs processing, or high-demand periods.

Tracking

Every order ships with tracking. You'll get a tracking link by email, and you can check your order status anytime on our Track Your Order page. Please allow 24–48 hours for tracking to update after you receive it.

International orders

We ship to most countries worldwide. International orders may be subject to customs fees, import duties, or taxes determined by your local customs office — these are the customer's responsibility and are not included in our prices.

Incorrect shipping information

Please double-check your address at checkout. If you need to correct an address, contact us within 12 hours of placing your order.

Questions

Reach us anytime at support@kessoro.co.

Kessoro is a trading name of Kempt Technologies, LLC · 6127 Amity Place, Charlotte, NC 28212